BSA Lifestructures

The Impact of Design on Patient, Family, and Staff Experience

Jen Worley and Melanie HarrisOctober 25, 2021

The healthcare industry is at a pivotal moment to transform patient care. Thoughtful design planning greatly impacts the patient and family experience – and health outcomes. Physical space that supports quality care also has a positive impact on staff wellbeing and efficiency.

Learn from our panel of healthcare design experts as they explore the patient journey and identify new opportunities to rethink and re-imagine healthcare environments.

Melanie Harris, Healing Practice Director at BSA LifeStructures
Jen Worley, Director of Design Research/Design Lead at BSA LifeStructures
Kylie Roth, Vice President, Research at Knoll
Jade Franklin, Director, Workplace Strategy at Knoll