Eskenazi Health, formerly Wishard Health Services, is one of the nation’s top five safety net hospitals serving residents of central Indiana This teaching facility is a Level 1 trauma center and serves as the state’s regional Burn Center.
A complete hospital replacement of campus facilities was accomplished in December 2013. The campus features approximately 1.3 million square feet of facilities, including a 315-bed inpatient hospital, 19 operating rooms, 4 interventional labs, 12 labor and delivery rooms, a 90-bed emergency department with a 20-bed clinical decision unit and an ambulatory clinic with more than 200 exam rooms.
The project also includes a faculty and research facility housing offices for Eskenazi Health’s physicians, 99% of whom are on the IU School of Medicine Faculty, as well as administrative offices and research areas. A campus Master Plan was completed by BSA LifeStructures in 2002 which informed and preceded planning and design by HOK architects.
Once the location was determined, operational and transition planning services began. Eskenazi Health had challenges to overcome, which included ensuring design principles were kept with the new work flows; especially around the patient experience, patient room turnover, admission processes and security practices and staffing.
BSA LifeStructures worked with leadership, departmentally and cross-functionally in order to move staff from “current state” to “future state”, bring drawings to life, documenting all processes and flows, ensure the original intent of the project is carried through to operations and provide Day 1 readiness with patient safety in mind.