Fair Oaks Mall Transformation: NexusPark

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Columbus Regional Health

Columbus, Indiana

125,000 SF

Physical therapy or rehabilitation room within the converted mall healthcare facility. A large geometric skylight floods the spacious room with natural light. Examination tables, medical equipment, and wooden cabinets are arranged throughout the space. A healthcare professional is talking with a patient seated on an examination table. The room has wood-tone flooring, white walls, and blue accent panels. Medical exercise equipment and other treatment stations are visible in the background.
Interior of a converted mall healthcare complex, showing another section of the spacious lobby. Colorful pendant lights in teal and orange hang from white linear ceiling lights. Wayfinding signs marked 'C' and 'Audiology' are visible. Modern seating areas with white chairs and potted plants are arranged near wood-paneled walls and blue-painted sections. A person sits in one of the chairs, and another walks through a doorway in the background.
Laboratory workspace with a technician in a white lab coat. The room has orange and white walls, wood-tone cabinetry, and linear ceiling lights. Multiple scientific equipment pieces are visible, including refrigerated units and a large printer/copier. Rows of orange storage containers are neatly arranged on shelves along the wall. The space has a clean, organized medical research or diagnostic lab appearance.
Modern break room or staff lounge within the converted mall healthcare facility. A large skylight illuminates the room with hanging globe pendant lights. A long white kitchen island with bar stools is in the foreground, with kitchen appliances and a blue accent wall to the left. Several staff members are seated at white tables and chairs, some conversing and others using electronic devices. The room has light wood-tone flooring and a clean, contemporary design.

As a symbol of their commitment to shifting the focus from treating sickness to fostering wellness, the City of Columbus partnered with Columbus Regional Health (CRH) to repurpose an aging mall into a modern healthcare facility, NexusPark. Alongside partners, BSA designed the transformation of the former Fair Oaks Mall into a multi-use health and wellness site. This site focuses on CRH’s integrated healthcare solutions approach. Additionally, the mall’s prime location offered a unique opportunity for a hospital renovation, revitalizing a community landmark while expanding medical accessibility.

25% of the CRH-controlled Fair Oaks Mall transformation will morph the space into a Health Hub. This Hub consolidates 15 physician practices, consisting of primary care, specialty care (e.g., OBGYN, audiology), complementary labs, and physical therapy. This strategic design enhances operational efficiency while encouraging collaboration with community partners offering synergistic services adjacent to the Health Hub.

Designed in four phases, BSA partnered with RSP for interior design, SSR for engineering, and Turner Construction as the contractor. As a leading healthcare architecture firm, BSA led a robust pre-design phase. Our team utilized precedent studies, empathy mapping, and research to guide the vision of the space. During the early custom hospital design planning, the team used FlexSim simulations to visualize the effects of centralized vs. decentralized registration. Additionally, they analyzed staffing impact and optimized sustainable building design with efficient parking solutions based on peak-hour usage.

This project exemplifies how innovative architecture and design can create a transformative space dedicated to wellness, efficiency, and community engagement.

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Architecture

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