The Impact of Design on Patient, Family, and Staff Experience

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October 25, 2021



The healthcare industry is at a pivotal moment to transform patient care. Thoughtful design planning greatly impacts the patient and family experience – and health outcomes. Physical space that supports quality care also positively impacts staff wellbeing and efficiency.

Learn from our panel of healthcare design experts as they explore the patient journey and identify new opportunities to rethink and re-imagine healthcare environments.

Melanie Harris, Healing Practice Director at BSA LifeStructures
Jen Worley, Director of Design Research/Design Lead at BSA LifeStructures
Kylie Roth, Vice President, Research at Knoll
Jade Franklin, Director, Workplace Strategy at Knoll