Outcome Based Design

By Melanie Harris, Jen Worley, Teri Joy

Healthcare executives across the country are asking questions about how their organization can improve patient satisfaction and, as a result, scores on the Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) survey. How can you link the design of a patient room and related areas to improved patient satisfaction and patient outcomes? Healthcare facility planners and designers are responsible for creating a physical environment that enables improved outcomes. Identifying the design elements that contribute to a healthy and positive patient experience allows hospitals to institute operational plans and design solutions that improve the healing environment.

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