Outcome Based Design

Back To Articles

January 21, 2022

Knowledge, Research


By Melanie Harris, Jen Worley, Teri Joy

Healthcare executives across the country are asking questions about how their organization can improve patient satisfaction and, as a result, scores on the Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) survey. How can you link the design of a patient room and related areas to improved patient satisfaction and patient outcomes? Healthcare facility planners and designers are responsible for creating a physical environment that enables improved outcomes. Identifying the design elements that contribute to a healthy and positive patient experience allows hospitals to institute operational plans and design solutions that improve the healing environment.

Download Outcome Based Design White Paper